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 ride-hailing industry


Council Post: How Autonomous Vehicles Can Save Us (And The Ride-Hailing Industry)

#artificialintelligence

With Uber and Lyft recently announcing large quarterly losses, it's clear they have to make serious changes to reach profitability and even stay in business. One potential path to survival is to replace their biggest operational expense, the human driver, with a fully autonomous fleet. Autonomous vehicles (AV) will save Uber and Lyft (and other companies) in addition to making our roads safer. According to the Association for Safe International Road Travel, globally, "Nearly 1.25 million people die in road crashes each year, on average 3,287 deaths a day." This is equivalent to wiping out the entire population of San Jose every year.


Chatbots in Ride-Hailing Industry: How AI Powers Excellent User Experience

#artificialintelligence

Artificial intelligence is becoming increasingly popular. More and more businesses are adopting AI approaches and implementing the use cases that are efficient enough, the global revenue of AI solutions is estimated to reach the mark of 118.6 billion dollars by 2025. Serving customers and businesses with the best experience and services worldwide, AI approaches are rapidly replacing the traditional approaches and decreasing the requirement for humans to perform certain redundant tasks. One of the most popularly known and used concepts of AI (Artificial Intelligence) is chatbots. Chatbots are built to serve the customers by answering their queries efficiently and on time without needing a human from the business side.